Kendin Yönet frequently asked questions

Question 1

What is Kendin Yönet?

Accepted Answer

Kendin Yönet is a management platform that lets you run day-to-day operations, finances, communication and facility management from one place. It is built to be comprehensive and straightforward for individuals and organisations alike.

Question 2

What kind of buildings is Kendin Yönet suitable for?

Accepted Answer

It is designed for multi-unit properties: apartment buildings, residential complexes, residences and large housing projects. Dues tracking, announcements and notifications, fault and request management and much more make running a building considerably easier.

Question 3

Can we use the software on mobile devices?

Accepted Answer

Yes. Kendin Yönet works on mobile, and we have apps for both iOS and Android, so residents and managers can handle their business from anywhere.

Question 4

Why should we choose Kendin Yönet?

Accepted Answer

Kendin Yönet is a digital platform where every resident takes part in the management. Financial and social activity — suggestions, surveys, complaints — is recorded, which makes the management transparent. Preparations for the general assembly, such as financial reports and the budget, come straight out of the system. Bank integrations are processed automatically by smart algorithms. Residents can check their balance, pay by card and report a fault. Free instant notifications by SMS, email and push keep communication open.

Question 5

How can we try the system free of charge?

Accepted Answer

Send a request through our website and you can use the system free for 30 days.

Question 6

What does it cost? Can we buy it outright?

Accepted Answer

Kendin Yönet works on a SaaS model and is charged as a monthly subscription. Pricing depends on the number of units. The mobile apps for iOS and Android are free.

Question 7

Which banks does the system integrate with?

Accepted Answer

We have full dues integration with every bank in Turkey, including Akbank, Albaraka Türk, Denizbank, Garanti BBVA, Türkiye İş Bankası, QNB Finansbank, Kuveyt Türk, TEB, Yapı Kredi, Ziraat Bankası, Ziraat Katılım, Şekerbank, Vakıf Katılım, VakıfBank, Halkbank, ING and Enpara.com.

Question 8

What are the advantages of bank integration?

Accepted Answer

Payments are matched to the resident's account and posted automatically, and an instant notification is sent. The matching algorithms are parametric and can be tuned by charge date and type. Payments made by someone else, such as a tenant or a family member, are still matched correctly. Utility payments (electricity, water, social security) and payments to staff and suppliers are posted automatically.

Question 9

Can I collect payments from residents by credit card?

Accepted Answer

Yes. You can collect by credit card and, if you wish, pass the commission on to the payer.

Question 10

Can the system calculate late payment interest?

Accepted Answer

Yes. For dues past their due date, late payment interest is charged automatically every night at midnight at the rates you set. A free reminder is sent beforehand.

Question 11

How is late payment interest calculated?

Accepted Answer

It can be calculated monthly or daily, and recalculated backwards or forwards on a transaction basis. You can also set a grace period so that interest only applies after a certain day.

Question 12

Can I raise separate charges for units with multiple owners?

Accepted Answer

Yes. A unit can have several shareholders, and the system raises charges automatically according to the number of shareholders and their shares.

Question 13

Can I handle attendance fees for managers?

Accepted Answer

Yes. The attendance fees due to managers are created automatically as an expense invoice, settled by automatic payment and posted as a collection against the relevant unit.

Question 14

Can I follow enforcement proceedings?

Accepted Answer

Yes. You can produce formal notices before proceedings begin and start enforcement tracking through the system at no cost. After proceedings start, partial collections, interest and costs are tracked inside the file. Our lawyers also answer questions about condominium law free of charge.

Question 15

Can I record income other than dues?

Accepted Answer

Yes. Advertising, rentals, leases and every other kind of building income can be recorded and reported in the system.

Question 16

Can I record expenses by supplier?

Accepted Answer

Yes. Purchases of goods and services are recorded against the supplier, and posting happens automatically by supplier and by product. Expense types and the chart of accounts are flexible, and new sub-accounts can be defined.

Question 17

Can I handle staff salaries, advances and bonuses?

Accepted Answer

Salary and insurance payments for staff can be tracked in the system, either as invoices or as automatic charges.

Question 18

How do residents report faults and requests?

Accepted Answer

Residents create a fault or request from the mobile app in a few taps, attach a photo and follow its status in real time.

Question 19

Who can use the mobile app, and what can they do?

Accepted Answer

Every resident, owner or tenant, can download the app free from Google Play and the App Store. They can see their charges and payments, pay by credit card, and submit faults, suggestions, complaints and survey responses.

Question 20

How do the management and the residents communicate?

Accepted Answer

Communication uses email, SMS and push notifications. Messages can be sent to everyone or to selected groups. Announcements and reminders are delivered free of charge by push notification.

Question 21

Is cost allocation supported in buildings with central heating?

Accepted Answer

Yes. Allocation follows Turkish Energy Efficiency Law no. 5627. You enter index readings or amounts, the charges are created, the heat cost allocation receipt is produced automatically and summary lists can be taken per block.

Question 22

Can I manage the shared social facilities?

Accepted Answer

Yes. The costs and day-to-day management of the social facilities in your complex can be recorded and followed in the system.

Question 23

Can I produce income and expense reports?

Accepted Answer

Yes. Detailed financial analysis reports show the income and expense position in real time, on either an accrual or a payment basis. Audit reports, activity reports, the operating ledger, the trial balance and the balance sheet are all one click away.

The answers to what you are wondering.

Could not find the answer?
Write to us.

The answers to what you are wondering.

01What is Kendin Yönet?

02What kind of buildings is Kendin Yönet suitable for?

03Can we use the software on mobile devices?

04Why should we choose Kendin Yönet?

05How can we try the system free of charge?

06What does it cost? Can we buy it outright?

Could not find the answer?Write to us.

Could not find the answer?
Write to us.